MARKET INSPECTION
The Department of Market Inspection in Pirot have set the following permanent tasks as their priorities:
1) Trade control on all kinds of goods;
2) Quality control of industrial non-food products (especially electronic appliances, textile products, i.e. clothing and footwear);
3) Control over the implementation of the Law on Tobacco
4) Control over the legality of trade in audio-visual equipment, images and publications
5) Control over servicing of electrical household appliances, auto services, other technical products;
6) Control over a commission sale of textile products and footwear;
7) Trade and quality control of motor oils and lubricants;
8) Trade control of spare parts and first-aid kits;
9) Control of chemical products;
10) Control over the implementation of the Law on Advertising;
11) Control regarding the intellectual property protection;
12) Consumer protection control (especially by expeditiously resolving citizens´ complaints);
13) Trade control in public areas (suppressing illegal work, legalising the trade).
TOURIST INSPECTION
The main legislation and other supporting regulations which are applied by a tourist inspector in his/her work are as follows:
– the Law on Tourism;
– the Law on Entrepreneurs;
– the Law of Contract and Torts, Chapter XXIV (Contract of organisation);
– the rules on classification, minimum conditions and categorisation of catering and hospitality facilities;
– the rules on detailed conditions and manners of issuing licences for the purposes of organising tourist trips;
– the rules on detailed terms of equipping business premises, as well as on the conditions for persons performing the activities of tourist intermediation.
When performing the inspection, a tourist inspector is authorised to do the following:
– to ascertain whether travel agencies, tourist agencies and catering and hospitality facilities have fulfilled the requirements for the initiation of their business activities;
– to control the provision of services in certain facilities in terms of adherence to prescribed standards for an approved categorisation;
– to ascertain the identity of employees in legal entities, as well as of natural persons engaged in tourism and hospitality industry;
– to review contracts, records, travel documents and other documentation necessary for determining the legality of operations of a legal entity or a natural person;
– to impose a spot fine;
– to submit an application to a competent authority on criminal act or civil offense, i.e. to submit a request for initiating misdemeanour proceedings, etc.
A tourist inspector controls the following facilities:
– travel, i.e. tourist agencies;
– catering facilities;
– hospitality facilities.